Frequently Asked
Questions
Need any help with your order? Got a question that you need answered immediately? Just click on a section below to find the answer! If your question isn't answered, please don't hesitate to reach out. We're ready to help. hello@goli.com
General
Should I take Goli Gummies with food?
You can take Goli Gummies with or without food, although, for best absorption we recommend taking with food.
Can I take ALL Goli Gummies every day?
Yes! Goli ACV, Ashwa, Superfruits and Supergreens are all complementary to one another and may be included in your daily routine.
Are Goli Gummies gluten-free?
Yes! We are proud to say that all Goli Gummies are made in an allergen-free facility and are gluten-free.
Is there any gelatin in Goli Gummies?
No! Unlike other gummies on the market, Goli Gummies do NOT contain gelatin, which is an animal by-product. Instead, Goli Gummies are made with pectin, a fiber found in fruit peels.
Are Goli Gummies vegan?
Yes! Our Goli Gummies do not contain any gelatin or animal-derived ingredients, making them vegan! Unlike most gummies which contain gelatin, our Goli Gummies are made with pectin, an ingredient that comes from fruit peels.
Are Goli Gummies vegetarian?
Yes! Our Goli Gummies do not contain any gelatin or animal-derived ingredients, making them vegetarian! Unlike most gummies which contain gelatin, our Goli Gummies are made with pectin, an ingredient that comes from fruit peels.
Are Goli Gummies kosher?
Yes! Our Goli Gummies are certified kosher.
Where are Goli Gummies made?
We are proud to say that our Goli Gummies are made in California, with select ingredients thoughtfully curated from around the world. Our Goli Gummies are manufactured in a state-of-the-art, allergen-free and cGMP certified facility.
Are Goli Gummies made in an allergen-free facility?
Yes! Our gummies are made in a state-of-the-art, allergen-free facility.
Where can I buy Goli Gummies?
Our Goli Gummies are sold on our website at www.goli.com –click here to see our packages and prices.
Product
How many Goli Ashwa Gummies should I take daily?
We recommend taking 2 gummies, twice daily.
When is the best time to take Goli Ashwa Gummies?
Most people prefer to take two gummies in the morning and two gummies before bed.
What are the Supplement Facts of Goli Ashwa Gummies?
2 Ashwa Gummies contain:
Calories - 25
Total Carbohydrate - 7g
Total Sugars - 4g
Vitamin D2 (Ergocalciferol) - 25 mcg
KSM-66 Ashwagandha Root Extract - 300mg
Is there sugar in Goli Ashwa Gummies?
Each gummy is sweetened with 2g of organic cane sugar and unlike other gummies on the market, Goli Ashwa Gummies do NOT contain artificial sweeteners, sugar alcohols or high fructose corn syrup. We wanted to create a gummy that gives you a perfect balance of ashwagandha and a delicious taste!
What are the benefits of KSM-66® Ashwagandha?
KSM-66® Ashwagandha has been clinically studied to help: Reduce stress + Promote calmness and relaxation + Improve quality of sleep + Improve quality of life + Improve memory and concentration + Improve physical endurance + Support sexual function + Reduce and maintain healthy body weight, and more.
How does KSM-66® Ashwagandha compare with traditional Ashwagandha?
KSM-66® is a highly concentrated root-only Ashwagandha extract unique to the market with an extensive set of research behind it supporting an array of clinically studied benefits.
Why have you included vitamin D in the Ashwagandha Gummies?
We wanted to create a gummy that would allow you to enjoy the extensive benefits of Ashwagandha, along with vitamin D - an essential vitamin that’s needed to help maintain general health and support your immune system.
Shipping & Returns
Where do you ship to?
We currently ship worldwide! If you do not see your country listed in our checkout page, please contact us at hello@goli.com
Do you ship to P.O. boxes?
Yes, we do ship to P.O. boxes.
How much is shipping? Or is shipping free to all countries?
We offer free shipping on all orders worldwide.
Can I track my package?
We will send a shipping confirmation email once your product is on its way and it will include a tracking link to track your package.
When will my order ship?
Orders are usually fulfilled within 1-3 days.
How long will it take to get my package?
Once shipped, USA shipments can take 3-5 days and worldwide shipments can take up to 15-20 business days. Due to the current situation, carriers may be delayed with their transit times.
What is your return policy?
We think that you're going to love our products but in case you don't, we offer a 30-day money back guarantee on both opened and unopened bottles. Please contact our support team at hello@goli.com within 30 days of your received order for instructions. Our customers are responsible for paying for the shipping cost to send back returning product.
Programs
Do you offer a subscription service?
At this moment we do not offer subscription services. Sign up for our newsletter for any updates on our product offers as well as any subscription news!
Do you have a brand ambassador program?
We do! Please contact us at partners@goli.com if you love our Goli Gummies and want to become part of the Goli extended family!
Do we have a wholesale program?
Goli is always looking for great distributor partnerships with people like yourself! Please contact us at distribution@goli.com and one of our specialists will be in touch with you.
What is Vitamin Angels and how does my purchase help?
Malnutrition is the #1 cause of preventable child deaths. That’s why Goli is proud to support the work of Vitamin Angels, who continually strive to reduce malnutrition in children by giving them access to lifesaving vitamins and minerals. Every order placed provides a 1-for-1 Vitamin Grant through our partnership with Vitamin Angels to provide a child in need with a 6-month supply of vitamins.
How do I modify my subscription?
You can modify your subscription in your Customer Portal. You may access your Customer Portal in two ways:
Clicking the unique Customer Portal link sent to you in your Subscription Activation email or Logging into your customer account.
Once you are in the Customer Portal, you will click the Subscriptions tab from the left-hand menu to make any modifications.
When can I cancel my subscription?
You can edit, delay, or cancel your subscription at any time, but if you want this change to take effect before your next shipment leaves, you need to let us know within 24 hours before your next shipment is sent by logging in to your account page.
Payment
What method of payment do you accept?
We currently accept all of the main credit cards—Visa, Mastercard and Amex. We also accept PayPal.
Is my credit card information secure?
Yes! We use an encryption service to process your payment. Your credit card information is hidden from us and we do not store your credit card information. We use Shopify Payments secure encryption service to process all payments.
What if I want to cancel my order after I already placed?
Please reach out to our customer care team for any order inquiries.
What is Installments by AfterPay?
Installments by AfterPay is a service that allows you to make purchases now and pay for them in four equal payments made every 2 weeks without any interest. Currently only available to US, CA, GB, NZ, AU customers.
How do I use Installments by AfterPay?
Simply shop online and add items to your shopping bag and checkout as normal. At the checkout choose Installments by AfterPay as your payment method. First-time customers will need to register with AfterPay and provide payment details, as usual, returning customers simply log in to make their purchase. It’s that easy! Currently only available to US, CA, GB, NZ, AU customers.
Where can I find about my payment or returns with AfterPay?
Check out the AfterPay Payments FAQ — either link or just refer to afterpay.com. Currently only available to US, CA, GB, NZ, AU customers.