Frequently Asked
Questions
Need any help with your order? Got a question that you need answered immediately? Just click on a section below to find the answer! If your question isn't answered, please don't hesitate to reach out. We're ready to help. hello@goli.com
PRODUCTS
Is the Goli Gummy gluten-free?
Yes! We are proud to say that the Goli Gummy is gluten-free, vegan and gelatin-free.
Does it contain the mother?
Yes! We worked really hard for two years on developing a formula for our Goli Gummy that would be delicious without sacrificing the benefits of apple cider vinegar (“ACV”), and to do that we made sure to keep the mother in our Goli Gummy.
Is the Goli Gummy vegan?
Our Goli Gummy doesn’t contain any gelatin or animal derivative ingredients, making them vegan! Unlike most gummies which contain gelatin, our Goli Gummy is made with Pectin an ingredient that comes from fruit peels.
Is the Goli Gummy Vegetarian?
Yes! Goli doesn’t work with any animal derived ingredients, making them vegan and of course vegetarian. Unlike most gummies which contain gelatin, our Goli Gummy is made with Pectin an ingredient that comes from fruit peels.
Is the Goli Gummy Kosher?
Yes! Our Goli Gummies are Kosher
Where is the Goli Gummy made?
We are proud to say our Goli Gummy is Made in California, with select ingredients thoughtfully curated from around the world. The production is done at a state-of-the-art cGMP facility that is certified organic, allergen-free and Kosher. In order to produce a premium product, our gummies are made with the purest non-GMO ingredients.
Is the Goli Gummy made in an allergen free facility?
Yes, our gummies are made in a state-of-the-art allergen-free facility.
Where can I buy Goli?
Goli is sold online at ca.goli.com – you can see our packages and prices here.
What are your nutrition facts?
Serving size: 1 gummy
Servings per container: 60
Calories per serving: 15
Total Carbohydrates: 3.5 g (1% Daily Value)
Total Sugars: 1g (2% Daily Value)
Apple Cider Vinegar: 5% Acetic Acid) 500 mg *
Organic Beetroot: 40 mcg *
Organic Pomegranate: 40 mcg *
* Daily Value Not Established
Is there sugar in the Goli Gummy?
Goli contains only 1g of sugar that comes from organic cane sugar and unlike other gummies, there are no artificial flavors, no artificial sweeteners, and no fructose corn syrup. We wanted to create a gummy that gives you a perfect balance of apple cider vinegar and a delicious taste!
Why not make a sugar-free Goli Gummy?
The alternatives to sugar are full of artificial sweeteners and alcohols that would go against our mission of creating a gummy that helps support general health and wellbeing. We use a low amount of organic cane sugar to help mask the taste of vinegar. We also use pectin (fruit peel) instead of gelatin (animal skin and bones) that requires both a sugar and an acid to set properly.
Is there any gelatin in the Goli Gummy?
In order to make Goli Gummies vegan and accessible to everyone we do not have gelatin in our Goli Gummy. We made our gummies with Pectin (Orange peel) unlike other health gummies who use gelatin (which is made from animal skin and bones), Pectin is made from a fruit peel.
ORDERS
Is my credit card information secure?
Yes! We use an encryption service to process your payment. Your credit card information is hidden from us and we do not store your credit card information. We use Shopify Payments secure encryption service to process all payments.
What if I want to cancel my order after I already placed?
Please reach out to our customer care team for any order inquiries.
Can I track my package?
We will send a shipping confirmation email once your product is on its way and it will include a tracking link to track your package.
When will my order ship?
Due to current health and safety precautions, fulfillment times are delayed by up to 7-10 days from the time you place your order.
What is your return policy?
We think that you're going to love our products but in case you don't, we offer a 30-day money back guarantee on both opened and unopened bottles. Please contact our support team at hello@goli.com within 30 days of your received order for an RMA. Our customers are responsible for paying for the shipping cost to send back returning product.
How long will it take to get my package?
Once shipped, USA shipments can take 3-5 days and worldwide shipments can take up to 8-15 business days. Due to the current situation, carriers may be delayed with their transit times.
What is Installments by AfterPay?
Installments by AfterPay is a service that allows you to make purchases now and pay for them in four equal payments made every 2 weeks without any interest. Currently only available to US customers.
How do I use Installments by AfterPay?
Simply shop online and add items to your shopping bag and checkout as normal. At the checkout choose Installments by AfterPay as your payment method. First-time customers will need to register with AfterPay and provide payment details, as usual, returning customers simply log in to make their purchase. It’s that easy! Currently only available to US customers.
Where can I find about my payment or returns with AfterPay?
Check out the AfterPay Payments FAQ — either link or just refer to afterpay.com. Currently only available to US customers.
GENERAL
Where do you ship to?
We currently ship Worldwide! If you don't see your country listed in our checkout page please contact us at hello@goli.com
Do you offer a subscription service?
At this moment we do not offer subscription services. Sign up for our newsletter for any updates on our product offers as well as any subscription news!
Do you have a brand ambassador program?
We do! Please contact us at partners@goli.com if you love our Goli Gummy and what we do here at Goli Nutrition!
Do you have a wholesale program?
Goli is always looking for great distributor partnerships with people like yourself! Please contact us at distribution@goli.com and one of our specialists will be in touch with you.
What method of payment do you accept?
We currently accept all of the main credit cards - Visa, MasterCard, and Amex. We also accept PayPal.
What is Vitamin Angels and how does my purchase help?
Malnutrition is the #1 cause of preventable child deaths. That's why Goli is proud to support the work of Vitamin Angels, who continually strive to reduce malnutrition in children by giving them access to lifesaving vitamins and minerals. Every purchase made provides a 1-for-1 Vitamin grant through our partnership with Vitamin Angels to provide a child in need with a 6-month supply of vitamins.
Do you Ship to P.O. boxes?
Yes, we do ship to P.O. boxes.
How much is Shipping?/ or is Shipping Free to All countries?
We offer free shipping on all orders worldwide.
How did you come up with the name Goli?
We fell in love with Goli [goal· ie] because it's memorable and motivating. Our foundation was built on the idea that all goals are achievable with the right passion, and drive, along with our positive energy, we connected our brand to our product. At Goli, we believe in doing something everyday that brings you closer to your goal.